Ready madeproducts can be returned within 30 days of it's receipt when returned in its original packaging, and in brand-new condition. Damaged, used, or altered drapery will not be refunded.
Custom made/made-to-measure products cannot be refunded however speak to us first as there may be exceptions.
We will pay for the freight return charge however you must use our courier service to return your items. We will issue a consignment label which you must stick on the box. Your refund will be made within 7 calendar days from the date we receive your return. Shipping charges are non-refundable.
Please email us to notify us of your return and order # before returning the items.
Custom made orders arenon- refundable in most cases.
Textiles are non-returnable due to the nature of the product, once we cut the fabric it is a final sale.